Last updated: 21 October 2026

Savvy Funnels is a trading name of M Chapman PA Services, operated by Megan Chapman as a sole trader.

Business address:

9 Crown Close

Wantage

OX12 9WL

United Kingdom

Email: megan@savvyfunnels.co.uk

IMPORTANT

Savvy Funnels is provided for business use only. These terms govern Savvy Funnels accounts and paid subscriptions. These terms should be read alongside our Privacy Notice and Data Processing Agreement.

1. Business use and the service

Savvy Funnels is available only to business customers. By creating an account, using Savvy Funnels or purchasing a subscription, you confirm that you are acting wholly or mainly for purposes connected with your trade, business, craft or profession and not as a consumer.

Savvy Funnels provides access to an online business platform together with Savvy Funnels help resources and the support described on our website.

The platform is based on third-party underlying technology. Features and functionality may therefore change over time.

2. Accounts

You are responsible for providing accurate account information, keeping your login details secure and ensuring that people using your account are authorised to do so.

You must use Savvy Funnels lawfully and must not use the service to send unlawful communications, infringe another person's rights, distribute malicious content or undertake fraudulent or abusive activity.

3. Plans and pricing

Savvy Funnels may offer free and paid plans. Current plan features, limits and prices are shown on our website or during the relevant purchase or upgrade process.

Paid subscriptions may be offered monthly or annually.

We will make the price and billing period clear before you purchase.

4. Payments and renewals

Payments for paid Savvy Funnels subscriptions are processed through Stripe.

Paid subscriptions renew automatically on the same monthly or annual billing cycle unless cancelled before the next renewal payment is due.

If a renewal payment fails, Stripe may make further attempts to collect the payment under the retry settings applying to the subscription. If payment cannot be collected and the subscription is cancelled or treated as unpaid, the paid plan will end and the account will be downgraded to the Free plan.

You are responsible for keeping your payment information up to date.

The subscription price you pay for your current paid plan will not increase while you remain continuously subscribed to that same plan. If you move to a different plan, including an upgrade or downgrade, the price applying to the new plan at the time of the change will apply. If you later return to a previous plan, the price available at that time will apply.

5. Cancellation and refunds

You can downgrade your paid Savvy Funnels subscription from within your account by going to Settings > My Plan and selecting the available downgrade option. You can also request assistance with cancellation by emailing support@savvyfunnels.co.uk from the email address associated with your account where possible.

A downgrade to a lower-priced plan, including the Free plan, takes effect at the end of the current paid billing period. If you pay monthly, you will continue to have access to your paid plan until the end of the current monthly billing period. If you pay annually, you will continue to have access until the end of the current annual billing period.

There is no 14-day consumer cancellation period because Savvy Funnels is provided for business use only.

Payments already made are non-refundable except where required by law. If you downgrade part-way through a billing period, you retain paid-plan access until that period ends, after which your account moves to the lower plan you selected. No refund or pro-rata refund is given for the unused portion of that period, except where required by law.

We may choose to make an exception at our discretion where we consider it appropriate. An exception in one case does not create an ongoing entitlement to a refund.

6. Business customers

Savvy Funnels is not offered for personal or consumer use. The consumer cancellation rights that apply to contracts made with consumers therefore do not form part of these business terms.

Nothing in these terms excludes any right or remedy that cannot lawfully be excluded.

7. Features, limits and changes

Plan limits and included features are described on the Savvy Funnels website or within the account.

We may make reasonable changes to the service, including where the underlying platform changes, to improve functionality or security, to comply with law, or to maintain the service.

Where a change materially affects a paid subscription, we will act reasonably and provide information or notice where appropriate.

8. Availability and third-party technology

We aim to provide a reliable service, but no online platform can guarantee uninterrupted availability.

Savvy Funnels relies on third-party technology and infrastructure. Maintenance, security work, outages or changes outside our direct control may occasionally affect availability or functionality.

9. Support

All customers, including those on the Free plan, can access email support at support@savvyfunnels.co.uk, the Savvy Funnels Resource Library and our Facebook support community.

Support covers guidance on using the platform, its features and technical issues. It does not include unlimited one-to-one training, bespoke implementation, consultancy or work undertaken for customers unless separately agreed. We aim to respond helpfully and promptly, but do not guarantee a particular response or resolution time.

10. Customer content and responsibilities

You remain responsible for the content, contacts and information you upload to or process through your Savvy Funnels account and for ensuring that your own use of that information is lawful.

You are responsible for obtaining appropriate permissions and providing any notices required when you collect or use personal information through your account.

You must not upload or process material that you do not have the right to use.

11. Data protection

Where we process personal information about you for our own business purposes, our Privacy Notice applies.

Where we process personal information on your behalf through the Savvy Funnels service, separate data processing terms may apply and should form part of the customer agreement.

Our Data Processing Agreement forms part of these Customer Terms. For personal data managed by customers as controllers, Savvy Funnels generally acts as processor and systeme.io as subprocessor.

12. Templates, resources and intellectual property

Savvy Funnels may provide templates, Recipes, Quick Guides and other resources.

Unless otherwise stated, you may use these resources within your own business and Savvy Funnels account. You may not resell, redistribute, licence or present Savvy Funnels resources as your own products.

You retain ownership of content that you create and upload, subject to the rights needed for the service and its providers to host and process that content.

13. Suspension and termination

We may suspend or terminate access where reasonably necessary, including for serious or repeated breaches of these terms, unlawful or abusive use, security risks or non-payment.

Where reasonable and appropriate, we will try to give notice and an opportunity to resolve the issue.

If a payment fails, Stripe may retry collection under the billing settings applying at that time. If payment cannot be collected and the paid subscription is cancelled or treated as unpaid, the account will be downgraded to the Free plan.

14. What happens when an account ends

When a paid subscription ends, the account will be downgraded to the Savvy Funnels Free plan rather than automatically deleted.

For any downgrade, the features, allowances and limits of the new plan will apply when the downgrade takes effect. If your account exceeds those limits, your account will be restricted until you bring your usage within the new plan's limits. This may affect your ability to use certain features or manage content and contacts. You should review the new plan's limits and make appropriate copies or exports of business-critical information before your current paid term ends.

If you want your Savvy Funnels account and associated personal data removed completely rather than retaining the Free account, email support@savvyfunnels.co.uk to request deletion.

Deletion requests will be handled in accordance with applicable data protection requirements and our Privacy Notice. Some information may still need to be retained where required for legal, tax, accounting, security or dispute-resolution purposes.

15. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, Savvy Funnels will not be liable for loss of profits, revenue, sales, business, anticipated savings, business opportunities, goodwill or reputation, or for indirect or consequential loss.

We are not responsible for interruptions, outages, delays, changes or failures caused by third-party services or infrastructure outside our reasonable control. This does not exclude liability where it would be unlawful to do so.

You are responsible for your own business content, data, communications, legal and regulatory compliance, and for keeping appropriate copies or exports of business-critical information.

Subject to the exclusions above and to the extent permitted by law, our total aggregate liability arising out of or in connection with Savvy Funnels and these terms will not exceed the total subscription fees you paid to Savvy Funnels during the 12 months immediately preceding the event giving rise to the claim.

These limitations are intended to reflect the nature and price of the service and apply only to the extent that they are fair and reasonable under applicable law.

16. Complaints

If something has gone wrong, please contact support@savvyfunnels.co.uk. Our Complaints Policy explains how complaints are handled.

17. Changes to these terms

We may update these terms where reasonably necessary, for example because the service, underlying platform, law or our business changes.

Where a change materially affects an existing paid subscription, we will provide appropriate information or notice.

18. Governing law

These terms are governed by the laws of England and Wales.

Nothing in these terms removes mandatory statutory rights.

19. Contact

M Chapman PA Services trading as Savvy Funnels

9 Crown Close

Wantage

OX12 9WL

United Kingdom

Email: megan@savvyfunnels.co.uk